Terms of Service

Last updated: July 9, 2024

1. Acceptance of Terms

By accessing and using RaganAffir Tours' services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

RaganAffir Tours provides tourism services including:

  • Guided tours throughout Australia
  • Travel planning and consultation
  • Accommodation and transport booking
  • Travel information and resources

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms include:

  • Full payment required at time of booking or as specified
  • Credit card payments accepted
  • Additional charges may apply for special requests
  • Prices are subject to change without notice

4. Cancellation Policy

Cancellation terms vary by tour type:

  • Full refund for cancellations 30+ days before departure
  • 50% refund for cancellations 15-29 days before departure
  • No refund for cancellations less than 14 days before departure
  • Weather-related cancellations may be rescheduled or refunded

5. Customer Responsibilities

Customers must:

  • Provide accurate information for bookings
  • Arrive punctually for tours
  • Follow guide instructions and safety protocols
  • Respect local customs and environments
  • Maintain appropriate travel insurance

6. Liability Limitations

RaganAffir Tours' liability is limited to the cost of the tour. We are not responsible for:

  • Injury, loss, or damage during tours
  • Third-party service failures
  • Weather-related disruptions
  • Personal property loss or damage

7. Force Majeure

We are not liable for service interruptions due to circumstances beyond our control, including natural disasters, government actions, or other force majeure events.

8. Intellectual Property

All content on our website and materials is protected by copyright and belongs to RaganAffir Tours. Unauthorized use is prohibited.

9. Governing Law

These terms are governed by Australian law and disputes will be resolved in Australian courts.

10. Contact Information

For questions about these terms, contact us:

  • Email: [email protected]
  • Phone: +61472907655
  • Address: 359 Crown St, Surry Hills NSW 2010, Australia